Business Communication
Write clear messages, handle workplace conversations, and support useful decisions.
- Level
- Foundation
- Tasks
- 15 practical tasks
- Duration
- 30 minutes
Put your knowledge into practice.
Work from workplace briefs, messages, documents and data tables. Write practical responses, order actions and choose decisions using the evidence.
Goals
- Respond to customers using the confirmed facts.
- Write clear messages and choose a useful follow-up.
Before you start
Read the full briefing before you start. Your timer starts when you select Start and keeps running if you leave. After submitting, review your score, category breakdown and model answers.
Allow 48 hours after completing this assessment before retaking it.
Scoring and certificates
Predefined rules score your answers; no AI model grades them. This is a self-directed, unproctored assessment. Certificates record completion and score, not professional accreditation or verified identity.